Terms and Conditions for The Self Made Creative

These Terms and Conditions (“T&Cs”) govern the use of the services provided by Adam Bigum (trading as The Self Made Creative, “TSMC”) and apply to all attendees of our workshops, both free and paid.

1. General Terms of Use

This section applies to all visitors to the website and all attendees of workshops, both free and paid.

  • Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia, and you irrevocably submit to the exclusive jurisdiction of the courts in that State.
  • Service & Scope: The services provided by TSMC are for educational and informational purposes only. The courses are not a substitute for professional advice (financial, medical, or psychological) and are not intended to teach creative craft, but rather the mindset and organisational skills for creative success.
  • Limitation of Liability: TSMC and Adam Bigum shall not be liable for any damages, whether direct or indirect, arising from the use of the content or the inability to attend a session due to personal or technical issues.
  • Attendee Technology Requirements: For online workshops, the attendee is responsible for ensuring they have reliable internet access, a working device, and the necessary software (e.g., Google Meets access) to participate. Failure to connect due to the attendee’s technology is not grounds for a refund.
  • Host Connectivity Delays: If a session is subject to a significant delay (30 minutes or more) due to a host technical failure, TSMC will, at its discretion, either extend the current session, add the lost time to a subsequent session, or offer a separate make-up session to cover the missed content.
  • Code of Conduct and Termination: Attendees agree to maintain a respectful, non-disruptive, and professional standard of behaviour. TSMC reserves the right to immediately remove any attendee from the online session or live event without refund if their behaviour is deemed disruptive, abusive, or unprofessional.
  • Confidentiality: Attendees agree not to share any personal stories or proprietary information shared by other attendees or the host outside of the workshop environment.

2. Paid Workshop Purchase and Cancellation Policy

This section applies only to tickets purchased for paid events.

  • Payment and Booking: All paid bookings are confirmed only upon receipt of full payment.
  • Money-Back Guarantee (MBG): The Self Made Creative offers a 100% money-back guarantee if you are not satisfied with the course.
    • Claim Window: To qualify, the refund request must be submitted in writing within 48 hours following the conclusion of the workshop.
    • Forfeiture of Gift: Acceptance of a full refund will result in the immediate forfeiture of the invitation to the exclusive “Creative Group Catch-up” for past attendees.
  • Pre-Event Cancellation by Attendee:
    • Full Refund: If the attendee cancels 7 days or more before the scheduled event start time, they are eligible for a full cash refund of the amount paid.
    • Future Credit: If the attendee cancels less than 7 days before the scheduled event start time, they are not eligible for a cash refund but will receive a full credit equivalent to the purchase price (including any discounts applied) to be used for a future equivalent workshop.
  • Event Rescheduling or Cancellation by TSMC:
    • Reschedule: If TSMC reschedules an event, attendees will be automatically transferred to the new date. Attendees have 7 days from the date of the reschedule notification to request a full cash refund, or until the new event date begins; otherwise, the automatic transfer is considered final.
    • Cancellation/Format Change: If an event is cancelled or shifted to a lower-priced format (e.g., in-person to online), the attendee will be refunded the difference in price based on their original purchase price (including any coupon codes applied). If the event is cancelled with no suitable alternative, a full refund is automatically processed.

3. Media and Intellectual Property Release

  • Intellectual Property (IP): All materials, including slides, handouts, and content, provided during the course and on the website, are the sole and exclusive intellectual property of Adam Bigum (The Self Made Creative) and are protected by copyright. Attendees may not copy, reproduce, distribute, or share the materials without express written consent.

Media Consent and Release: By attending any TSMC workshop (online or in-person), the attendee grants Adam Bigum and TSMC an irrevocable, perpetual, worldwide license to use their name, image, voice, and likeness as captured in any session recordings, photographs, or videos for the purpose of marketing, promotion, and content creation for the business. The attendee waives any right to inspect or approve such materials and waives any claim for compensation arising from such use.